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IT Services

XERON's team are dedicated I.T. Professionals that are here for clients when they need us most. Our IT Support service is tailored to your needs, offering expert IT advice and services designed to ensure that IT problems are resolved quickly and thoroughly.

ON SITE SUPPORT

How We Help

We provide on site IT support anywhere in Perth. Our Technicians are reliable – you can expect them to arrive on time and ready to troubleshoot, fix or install your new hardware or software. We have industry leading response times to on site IT support requests; typically an engineer will arrive at your premises within 24 hours, however for high priority issues such as server outages we can typically have an engineer on site anywhere in the Pilbara the same day. Our engineers are certified and experts in the industry with extensive experience.
We offer range of services such as printer installation, computer setup, network setup and server installation. Our clients view us as a partner they can rely on and leverage our suite of IT Support services to keep their businesses running efficiently.

IT CONSULTANCY

Consultancy

In the past many Companies and Organizations left their IT to the specialists, no questions asked. Now with budget constraints Managers and CEOs are being asked to be more accountable for the profit or losses. We can help you understand your IT&C enabling you to better manage how much is spent on it while not compromising ease of access nor security, our aim is to simplify your IT to make it easier to manage. Have a chat with one of our consultants knowing they stand by any of their recommendations.

Communications Systems

Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about management and installation.

With 3CX, deployment of your PBX is straightforward and flexible. You can choose to run 3CX in the cloud (in your cloud account) or on-premise and keep complete control of your data. By using 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.

  • Decrease your Phone Bill by up to 80%

  • Licensing based on number of simultaneous calls and not extensions

  • Avoid per extension licensing and pay per PBX instead

  • Make free interoffice calls and branch calls 

 

With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphones for Windows and Mac, WebRTC softphone and clientless web conferencing you are guaranteed to be kept in the loop. Customers can instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.

CLOUD CONVERSIONS

Why The Cloud?

Flexibility – Cloud based services gives you the flexibility of scaling up IT on demand. Employees can access data from anywhere, including in the office, home on the go. This can create a more flexible and mobile work environment. It also provides flexibility in implementing changes with less risks and costs.

Increased efficiency and cost reduction – as huge amount of resources are not needed for everyone, cloud provider can lease them to other clients, and they divide the cost between clients. Because of less time and cost, organisations can focus their energy elsewhere and be efficient.

Reliability – Cloud IT systems are hosted in data centres with heavy redundancy to reduce the possibly of outages.

Security – Data centres hosting cloud based solutions have far greater physical and digital security in place than independent companies.

IT SECURITY

Security

Up until recently IT Security in short was the protection of computer systems from theft of or damage to their hardware, software or electronic data, as well as from disruption or misdirection of the services they provide, however now with the Introduction of the “Notifiable Data Breach Scheme” which was introduced in February 2018 Companies and Organisations are being held accountable for any such breach. If you think these changes affect you or if you are not sure then contact us for a free appraisal so we can set your mind at ease.Increased efficiency and cost reduction – as huge amount of resources are not needed for everyone, cloud provider can lease them to other clients, and they divide the cost between clients. Because of less time and cost, organisations can focus their energy elsewhere and be efficient.

Reliability – Cloud IT systems are hosted in data centres with heavy redundancy to reduce the possibly of outages.

Security – Data centres hosting cloud based solutions have far greater physical and digital security in place than independent companies.

PROJECT MANAGEMENT

With years of proven experience, we manage the whole project for you from start to hand over. You may be looking at moving to the Cloud, Migrating to Microsoft 365 or refreshing your IT. We ensure everything runs smoothly.

What Our Clients Say

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"You never have to chase them up on where things are sitting, and they always give you updates on where they are at with the task. They constantly give advice and provide other programs and services we can utilize in the business to ensure the security and safety of all documents, programs and emails etc. I highly recommend Xeron Technologies to any company small or large."
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